School of Business & Quality Management
Faculty
Dr. Shatha Hawarna
academic title and school
Academic title
Assistant Professor
School Affiliation
Contact Info

s &D06s& hawarna ~3#$A~ hbmsu &D06s& ac &D06s& ae

Research

Quality Management and quality awards
Human resource development practices
Organizational performance

Education

Ph.D. (Quality Management & Human Resource), International Islamic, University in Malaysia-IIUM (2017).
M. (Quality Management), University of Wollongong (2010)
M. (Education), Saint Joseph University – Lebanon (2001)

Professional experience

  • The first-place winner of the Sharjah Award for Doctoral dissertations in management science in the Arab World 2018.
  • Computer teacher - Pvt. And Gov. Schools (1992-1988).
  • Working in development curriculum project for secondary schools – Minister Office-Ministry of Education (1998-2003). 
  • Taught courses in Education principles and IT introduction at the University of Ajman, Al Quds Open University in Dubai (2002-2006). 
  • Head of Student Services at Dubai University (2003-2006).
  • Manager of Excellence in education center - Hamdan Bin Mohammed Smart University-HBMSU (eTQM College) (2006-2009).
  • Manager of learner’s accessibility in Hamdan Bin Mohammed Smart University (2009-2013).
  • School relations Manager in Hamdan Bin Mohammed Smart University (HBMSU) (2016-2018).

Recent publications

  • Hawarna, S.,(2011). Quality perception among university students and influence on Islamic culture on it: a case study.  Inderscience, 2(1), pp 72- 82.{.inderscience.com/info/inarticle.php?artid=44897}
  • Hawarna, S.(2009). ABC Copmuter for grade1-6. Dubai distributer.
  • Hawarna, S., (2013). Quality management in Islam prespective. IIUM.
  • Hawarna, S., (2016).Effects of Dubai Quality Award on organizational performance. Mediated by Human Resurse development practice in UAE. IIUM LIBRARY.
  • Hawarna,S.,(2011). Quality in Islam perspective. Hbmsu.
  • Hawarna,S.,(2016).EFFECTS OF DUBAI QUALITY AWARD CRITERIA ON CUSTOMER GROWTH: AN EMPIRICAL INVESTIGATION IN UAE.hbmsu.
  • Hawarna,S.,(2000). Using computers in teaching and learning: An Analysis study of reality and what it should be. search.mandumah.com/Record/36858.
  • Hawarna,S.,(2001). The effects of using Computers in Educational management. http://www.arabtexts.com/?p=383