School of Business & Quality Management
Faculty
Prof. Ebrahim Soltani
academic title and school
Academic title
Professor | Program Chair
School Affiliation
Contact Info

e &D06s& soltani ~3#$A~ hbmsu &D06s& ac &D06s& ae

Research

Quality Management and Organizational Excellence
Quality Management and Technological Innovation
HRM Issues in Quality Management
Supply Chain Quality Management

Education

PhD (University of Strathclyde)
Master (Tarbiat Modares University)
Bachelor (University of Tehran)

Professional experience

Ebrahim Soltani (PhD – University of Strathclyde, UK) is a professor of Quality Management at Hamdan Bin Mohammed Smart University (HBMSU), Dubai, United Arab Emirates (UAE). Prior to his appointment, Ebrahim was a professor of Operations Management at the University of Kent Business School, UK. He has received post-doctoral fellowship and grant from the Economic and Social Research Council (ESRC) of the UK. Ebrahim’s research has considered the management of quality in different economic sectors, factors influencing the efficacy of quality and productivity initiatives, HRM issues in quality management, the management of supply chain and quality in an era of globalization and technological innovation, and the peculiarities of management mind-set towards operations improvement initiatives. He has written widely on managing operations improvement initiatives in a wide range of publications including British Journal of Management, International Journal of Operations and Production Management, Journal of Business Ethics, Journal of World Business, and International Journal of Human Resource Management. Ebrahim is a Fellow of Higher Education Academy (UK) and a member of editorial and advisory boards of peer-reviewed journals such as The TQM Journal (Emerald publishing Group), Total Quality Management & Business Excellence (Taylor & Francis Group) and International Journal of Quality and Service Sciences (Emerald Publishing Group).

Recent publications

  • Liao, YY., Soltani, E., Iqbal A. & Van Der Meer, R. (2023). Approaches to performance appraisal in TQM-driven organizations: does control vs learning approach matter? Production Planning & Control, 1-22.
  • Liao, Y. Y., Soltani, E., & Wilkinson, A. (2021). From product to service quality: the role of managerial mindsets. Production Planning & Control, 1-22.
  • Soltani, E., & Wilkinson, A. (2020). TQM and performance appraisal: complementary or incompatible? European Management Review, 17 (1), 57-82.
  • Soltani, E., Liao, YY, Gholami, AK & Iqbal A. (2018). Saying it without words: a qualitative study of employee voice. The International Journal of Human Resource Management, 29 (5), 1015-1055. 
  • Ying Liao, Y., Soltani, E., Wang, W. Y., & Iqbal, A. (2017). The dynamics of workplace relationships in a diverse internationally staffed organization: a qualitative ethnographic assessment. The International Journal of human resource management, 28(8), 1182-1211.
  • Soares, A., Soltani, E. & Liao, Y. Y. (2017). The Influence of Supply Chain Quality Management Practices on Quality Performance: An Empirical Investigation. Supply Chain Management: An International Journal, 22 (2), 122-144.
  • Soltani, E., Syed, J., Liao, Y. Y., & Iqbal, A. (2015). Managerial mindsets toward corporate social responsibility: The case of auto industry. Journal of Business Ethics, 129, 795-810.
  • Soltani, E., K. Ahmed, P., Ying Liao, Y., & U. Anosike, P. (2014). Qualitative middle-range research in operations management: the need for theory-driven empirical inquiry. International Journal of Operations & Production Management, 34(8), 1003-1027.
  • Soltani, E., Barnes, B., Syed, J., & Liao, Y. Y. (2012). Does management's approach impede service quality? Production Planning & Control, 23(7), 523-540.
  • Soltani, E., Azadegan, A., Liao, Y. Y., & Phillips, P. (2011). Quality performance in a global supply chain: finding out the weak link. International Journal of Production Research, 49(1), 269-293.
  • Soltani, E., & Wilkinson, A. (2011). The Razor's edge: Managing MNC affiliates in Iran. Journal of World Business, 46(4), 462-475.
  • Soltani, E., & Wilkinson, A. (2010). Stuck in the middle with you: The effects of incongruency of senior and middle managers' orientations on TQM programmes. International Journal of Operations & Production Management, 30(4), 365-397.
  • Soltani, E., Lai, P. C., & Phillips, P. (2008). A new look at factors influencing total quality management failure: work process control or workforce control?. New Technology, Work and Employment, 23(12), 125-142.
  • Soltani, E., Van Der Meer, R. B., Williams, T. M., & Lai, P. (2006). The compatibility of performance appraisal systems with TQM principles-evidence from current practice. International Journal of Operations and Production Management, 26(1), 92-112.
  • Soltani, E., Van Der Meer, R., & Williams, T. M. (2005). A contrast of HRM and TQM approaches to performance management: some evidence. British Journal of Management, 16(3), 211-230.