Quality Management in Hospitals: Importance, Careers & Courses

Total Quality Management is a growing field, especially because consumers are becoming aware of quality standards and the demand for stress-free services is increasing. 

With cut-throat competition, businesses go above and beyond to improve the quality of their products and services to ensure higher customer satisfaction and boost customer loyalty. 

Healthcare industry is no different. 

There is absolutely no room to make mistakes in hospitals. Even a tiny mistake can result in a loss of life or lifelong disabilities.