The Master of Science in Organizational Excellence program provides graduates with a broad-based knowledge of Quality Management and Organizational Excellence at the macro and micro levels. Learners will be provided with a range of specialist management knowledge and skills to lead organizations where quality management plays a key role in business strategy. Inspired by different Quality Management frameworks such as European Foundation for Quality Management (EFQM) and Malcolm Baldrige National Quality Award (MBNQA), this unique and pioneering program provides learners with a solid foundation to understand key business operations and functions and their underlying linking processes.

Upon completion of the MSc in Organizational Excellence, you will be able to develop a holistic perspective of business excellence. Learners can introduce and implement quality management tools and systems in the organization and will be able to lead their organizations to compete for various regional and international quality and excellence awards.

 For an overview of core units and electives you can study in this course, please see study plan.

Accreditation: This program is accredited by the UAE Ministry of Education’s Commission for Academic Accreditation.



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Admission Requirements: The applicant must hold a bachelor's degree from an accredited Higher Education Institution with a minimum AGPA of 3.00 on a 4.00 Scale or its equivalent. Applicants from non-management backgrounds will need to first enroll and complete the non-credit foundation course Management Appreciation Program (MAP).  For full admission requirements and transfer from other institutions, please see Admission Requirements.

Tuition Fees: AED 2360 per Credit Hour (36 Credit Hours)
For tuition fees and other academic program related fees, please see Tuition & Fees.

Target audience

The program is for those who have a vision to become an inspiring leader and steer their organization towards achieving excellence and market leadership.

Also, all university graduates and professionals starting in management career paths such as administrators, managers, supervisors, inspectors and facilitators from the public, private and social sector organizations.

Program Goals

To develop learners’ managerial skills, research abilities and decision making supported by technology driven applications
To allow learners to develop an understanding of the theoretical contributions of the various quality gurus, models of implementation of quality initiatives, and to appraise Organizational Excellence strategies and performance measurement methodologies
To develop competence in Organizational Excellence Assessment using European Excellence Model and the application of various measurement methodologies
To examine how value-driven and customer-centered organizations are created, and how their operations can be optimized
To foster an understanding of how organizational excellence and sustainability can be pursued through leadership and human resource development strategies

Program Outcomes

Critically evaluate the various approaches and philosophies of quality management
Assess critical success factors of quality and organizational excellence
Analyze theories and frameworks of organizational excellence and their applications and implications in different economic sectors
Demonstrate advanced skills in researching and critically analyzing emerging issues in organizational settings
Apply innovative problem-solving methods and techniques to resolve organizational issues
Employ highly specialized communication to achieve organizational excellence
Work independently towards completing quality management projects
Engage effectively in diverse workgroups and diverse organizational settings
Address complex ethical work place issues in organizational decisions making

Career opportunities for Master of Science in Organizational Excellence

  • Quality Managers
  • Governance Experts
  • Project Managers
  • Quality Heads
  • Consultants
  • Strategy Planning Manager
  • Excellence Award Assessors
  • Quality Inspectors and Supervisors
  • Quality and Excellence Advisors
  • Quality Assurance Professionals
  • Logistics Managers, Coordinators
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