At HBMSU The Diploma of Business and Quality Management is designed to address the operational relevance of business and quality management in the context of present day organisations. The diploma prepares learners to understand the essential business and quality management tools, methodologies and systems for improving organisational performance. It also enables learners to take their organisations through the roadmap of business excellence. 

The Diploma of Business and Quality Management in HBMSU is based on the premise that learners will have fundamental knowledge of business operations and organizational functions at the macro and micro levels. HBMSU has Advanced courses such as Total Quality Management (TQM) Fundamental, Quality Tools and Techniques, Business Excellence, and Business Process Management provide a more detailed examination of the functional areas of quality management. Upon completion of this specialized program the learners will be able to introduce essential implement quality management tools and systems in the organization, and will be able to prepare their organizations to compete for various regional and international quality awards.

Target audience
School graduates, professionals staring career in the business and quality management area, supervisors, inspectors, administrators, managers from the public, private and social sector organizations and accounting firms.
Program Goals
Analyze and evaluate the contribution of a wide range of business and quality management techniques to organizational effectiveness;
Illustrate the different approaches of identifying and analyzing business problems;
Apply modern business and quality management principles to solve problems and streamline organizational processes;
Demonstrate effective inter-personal skills in their professional roles;
Apply effective motivational and leadership skills for achieving organizational objectives;
Plan, develop, implement and evaluate business and quality management strategies in all sector of the economy.
Apply knowledge of global best practice trends in business and quality management.
Program Outcomes
Analyze and evaluate the contribution of a wide range of business and quality management techniques to organizational effectiveness.
Illustrate the different approaches of identifying and analyzing business problems.
Apply modern business and quality management principles to solve problems and streamline organizational processes.
Demonstrate effective inter-personal skills in their professional roles.
Apply effective motivational and leadership skills for achieving organizational objectives.
Plan, develop, implement and evaluate business and quality management strategies in all sector of the economy.
Apply knowledge of global best practice trends in business and quality management.

Career Opportunities

Career opportunities for Diploma graduates include

  • Government Agencies
  • Quality Control Inspectors
  • Quality Assurance Technician
  • Services and Retail Management
  • Quality Managers and Analysts